Cross communication is the use of the

Cross culture communication is a knowledge one owns to
understand how people from different cultures speak and communicate and see
their general surrondings. It is a process of exchanging, negotiating and
mediating cultural difference through language, non- verbal gestures and power
distances. There is the need to understand the realities of communicating in a
culture other than one’s own as all nations are becoming more globally
interdependent. It is also imperative as a fresh graduate you understand the
complexities of living in a foreign culture.

Cross cultural communication therefore becomes an essential
skill that one should have in order to survive in this era of globalization
that is largely brought about by technology. Cross cultural communication in
business plays a vital role in successfully establishing the product or service
in different area of the globe. When the communication is effective, employees
are able to have the ability to understand people from different cultural backgrounds,
build trust, demonstrate respect and also speak other languages.

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Ineffective communication cross culturally can offend,
confuse or send a misunderstood messages which could lead to a broken relations
with investors and employees. A common cross cultural barrier in business
communication is the use of the language. Not every business globally does
business in English. Without the knowledge of the other cultures, people tend
to make embarrassing mistakes when conducting international business and these
errors confuse or offend business partners and make effective communication
difficult.

 Using techniques such
as active listening, including paraphrasing or repeating what the other person
has said, people confirm their understanding to prevent misinterpretation. But
they also need to consider cultural conventions, such as timing and tone, to be
truly effective. Effective intercultural communication strategies prepare
people to live or work in other countries, help business departments understand
each other better or prepare a company for a merger or acquisition.

Language barriers can also come in the form of either the
use of inappropriate language or the use of foreign language. As we know when a
new employee is slow to adapting to the changes that could be brought by the
diversity in the employee population of the organization, it will in turn
create a big impact on the new employee’s workload and their career
progression. It is conceivable that job efficiency requires a key skill of
cultural competence and without interaction; it is hard to get things done.

It is strongly recommended for fresh graduates to keep an
open mind towards various cultures so that they can meet the demands of an ever
changing global village. If they cannot catch up, they might be at risk of
getting dismissed. Further conflicts and politics in the company are avoidable
through social behavior and cross cultural communication. It is only when there
is interaction that one gets to know another. In conclusion, mastering of cross
culture communication skills is the key factor to thriving in the workplace. It
is only with that they will be well prepared to embark on their career.

 

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